Given the significant impacts of COVID-19 on the global aviation industry and in order to help us maintain reliable and high-quality delivery services for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge (ESS) in early April.
Since the onset of this global pandemic, DHL teams have been working around the clock, continually adapting and adjusting the operations of our global network to align with new developments, regulatory requirements, and constant changes in capacity and demand.
ADJUSTMENT OF THE EMERGENCY SITUATION SURCHARGE EFFECTIVE August 24th, 2020
As market conditions continue to evolve with the ongoing COVID-19 situation, the Emergency Situation Surcharge (ESS) will be adjusted effective August 24th, 2020.
We will make an adjustment for the following origin/destination combinations, and this adjustment reflects changes in market dynamics, air capacity availability and operational restrictions imposed related to COVID-19 measures from local governments:
Origins China, Hong Kong, and rest of Asia to destination Australia and New Zealand: from € 1.65 p/kg to € 2.00 p/kg
Please note that this adjustment only affects shipments billed in Asia.